FAQ
Frequently asked questions
What happens during the service?
A technician arrives at your location, confirms your vehicle details, drains the old oil, replaces the filter, refills with the specified oil, and checks fluid levels. You'll get a summary afterward.
Do I need to be there?
We need access to the vehicle and keys. Specific handoff arrangements are confirmed when you book.
Where can you service my vehicle?
At your home, workplace, or another location where you have permission to have the vehicle serviced, inside our service area.
Do I need parking permission?
Yes. Please make sure the property owner or manager allows on-site vehicle service.
What about bad weather?
If conditions aren't safe, we'll contact you to reschedule.
What do you do with the used oil?
Used oil and filters are taken away for proper recycling.
Can you service electric vehicles?
Fully electric vehicles don't need engine oil changes. Hybrids are reviewed based on their engine requirements.
How do I know the right oil for my car?
We don't guess. Each vehicle's oil specification is verified before your quote is finalized.
Cancellation and rescheduling policies are shown during booking.